[Resolved]  Reliance Communications — refund of the security deposit and one month advance postpaid bill

Address:Mumbai City, Maharashtra, 400 710
Website:www.rcom.co.in

I had converted my reliance post paid number to prepaid.
While i had initially took the postpaid connection from reliance, i had paid a security deposit of rs 300, again i had to pay an advance of one month bill which is rs 299, aling with the period i was on the reliance nw, but could never make a call due to no connectivity. I am yet to receive the amount.
I tried the reliance customer care numbers from reliance as well as the other networks. Could not reach any customer care agent. There is no way that i can communicate with reliance.

Also the prepaid number, most of the time is not getting the network

For now my 299+299 rupees is with reliance guys.

Please help me on this.
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Reliance Communications Customer Care's response
Dear Sushant,

We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information