[Resolved]  Reliance Communications — Reg f&f settlement for data card num [protected]

Address:600001

Hi,
My datacard number is [protected]. I am using the datacard for the past one year since from cdma. Recently after your migrration from cdma to gsm, my plan was changed without my knowledge.

While i enquired your executive they said it was due to migration. After some days i experienced network connectivity issue and while i enquired they said my plan in only 1 gb and after that i can't browse.

To my surprise on the october month bill you have charged rs. 6087/-. After numerous follow up u have waived rs.3767/- and are asking to pay 2320/-.

Now i feel very cheated and it is of no use to continue using your datacard. I will pay rs.2000/- but not a paise above and i need full settlement receipt from you.

Thanking you for cheating

Reg,
M. Syed ashick
Was this information helpful?
No (0)
Yes (0)
May 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2016
Reliance Communications Customer Care's response
Dear Ashick,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Nov 21, 2016
Updated by M.Syed Ashick
My alternative number is [protected]
Verified Support
Nov 21, 2016
Reliance Communications Customer Care's response
Dear Ashick,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
Nov 28, 2016
Updated by M.Syed Ashick
Hi, It has been 10 days since my complaint and till now my problem is not resolved
Dec 03, 2016
Updated by M.Syed Ashick
Hi, How many days will it take for you guys to resolve my complaint???
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information