[Resolved] Reliance Communications — Reg: misbehaviour and misguidance by your staff | |||||
Dear sir, I'm very disapoint to say that when I go to your reliance store to convert my postpaid number to prepaid number staff of yours said that sir you have to come on the same day of your bill cycle than I came on that day than she said sir you have to pay your outstanding bill which I paid and next day I got a mail that your bill has been generated for this month, I got shocked and I went to your store and asked your staff that when I paid you the whole outstanding bill in cash than how my bill has been generated than she said sir your number has not been converted and you have 2 days outstanding due which is rs102 sir you have to pay that amount when I said it's your fault why should I pay than she verbally abuse me. Sir I am very shocked to see her rude behaviour I have never seen in any telecom department such an irresponsible and mannerless staff. Sir I am using your services for a long time and never face any problem before this incidence . Such kind of your staff will tarnish your companies image. Sir I request you to take stringent action against her Name : vandana Mob no:[protected] Reliance store, bindal pul, chakrata road, Dehradun pin code 248001 Was this information helpful? | |||||
Apr 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Reliance Communications Customer Care's response Dear Rupender, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Mar 01, 2017 Reliance Communications Customer Care's response Dear Rupender, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns. Cheers, Reliance Communications | |||||
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