[Resolved]  Reliance Communications — Reg : security refund is not yet received from reliance communication

Address:

Salem, Tamil Nadu, 636016

We are Ramani Associates based on Salem Location. We have purchased 3 prefix 140 postpaid connection from Reliance for marketing activities. For taking connection we have given DD of Rs.50, 000/- to Reliance as security deposit as per TRAI regulation. But unfortunately our project has cancelled after the purchase of 2 months. So we have raised request to terminate the 3 post paid connection and refund our security deposit.

From reliance communication we have received mail saying that your connection has been terminated and refund will be done on or before 60 days like that on 20th Feb 2017. But still we are not received the refund, if i asked the customer service they are not response properly and they are giving false commitment again and again.

TAT already crossed more than 75 days. Request to take action against reliance communication.

Name : G Ranganayaki
Company : Ramani Associates.
Mobile : [protected]

Reliance No : [protected] and other 2 connections.

I want corrective action to be taken against Reliance communication.