[Resolved]  Reliance Communications — regarding bill for not using their service

Address:Nagpur, Maharashtra, 440034
Website:www.rcom.co.in

Hi i m. Hitesh nimje from nagpur.
I had taken landline connection from reliance quoting no [protected]
In january. I had asked the store that is the network available thier or not after confirming from them i got the sim and install it in my landline and try to use it so the network is there as i am in city i. E in the reliance store but after coming to home there is no network in landline so i complained this to customer care so they told me they are taking complaint against it and after 72 hr it will be resolved but it is not resolved. The rental is 199 1 month gone no resolution is provided by them. Just saying the network team is working on so i enquired the store they told me that the network is lock in nagpur city area. Code 0712 and your home is in nagpur rural area so it can be on i. E network so requested him to close the no as i can't use the services they confirm me that they will close but after 2 month again bill is generated with late fee so i call customer reviews to close the no but they said i have to pay the bill... Why i will pay the bill if i don't use thier service not even.1 day i used thier service
Now the bill is 871 how i can. Pay this.
Call i get from reliance mumbai they are saying that if i don't pay the amount they will sent me legal court notice.
What can i do???
The company is real cheater
Please do needful regarding this.
Thank you
Hitesh nimje
[protected]
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Oct 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Reliance Communications Customer Care's response
Dear Hitesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
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