[Resolved]  Reliance Communications — Regarding bill payment

Address:560100
Website:Reliance

When this 3G to 4G conversion was taking place i was aasked by the customer care executive at Maraimalai Nagar Reliance store to get a new 4G Wi-pod since 3G dongles wouldnt work later. And also He had told me that i would be having the same plan which i used to have i.e., unlimited 3G for Rs.1148 when i get converted to 4G. But on 5th of september during my bill generation time I am getting a message saying my plan has changed to to a limited one.when came to know that I immediately stopped using it and after a month I am receiving a message saying I have a due of 2300, they even forced me to buy 4G dingal that cost me around 800₹
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Oct 16, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 11, 2016
Updated by govindj24
When this 3G to 4G conversion was taking place i was aasked by the customer care executive at Maraimalai Nagar Reliance store to get a new 4G Wi-pod since 3G dongles wouldnt work later. And also He had told me that i would be having the same plan which i used to have i.e., unlimited 3G for Rs.1148 when i get converted to 4G. But on 5th of september during my bill generation time I am getting a message saying my plan has changed to to a limited one.when came to know that I immediately stopped using it and after a month I am receiving a message saying I have a due of 2300, they even forced me to buy 4G dongal that cost me around 800₹ and so not gonna pay single rupee .
Verified Support
Sep 12, 2016
Reliance Communications Customer Care's response
Dear Govind,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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Online Petition against the Unethical Practices adopted during RCOM 4g Migration
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