[Resolved]  Reliance Communications — Regarding bill payment

Address:110092
Website:r.com

Hi Sir,
My name is Neeraj Sharma and now my current cellular idea, my old cellular was reliance, recently i have changed my operator, actually some time before i have generated porting request after that reliance gave me better offer so i have generated request in reliance kindly cancel my port request and they assured me, they have cancelled port request, but after some time an idea member done fraud with me, and he deposited my outstanding amount on reliance by his fake cheque, because of that my cellular has changed and after some time that cheque was bounced, and reliance has charged me instrument bounce charges.
now my concern is that i want to do full & final settlement amount in reliance except bounce charges.
but i have not idea where i have to contact for this settlement and reliance store have also deny for settlement according to them i have to pay full payment, but i think reliance should not accept third party cheque for payment else talk to confirm related cell for phone, but that don't happened with me.

Name- Neeraj Shrma
Mob. [protected]
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Jul 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Reliance Communications Customer Care's response
Dear Neeraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 29, 2017
Reliance Communications Customer Care's response
Dear Neeraj,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
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