[Resolved]  Reliance Communications — Regarding billing changed without notification

Address:Nainital, Uttarakhand, 263139
Website:www.rcom.co.in

Sir/mam

This complaint is regarding billing issue of reliance data card which i purchased in feb2016. Since then i am facing major issue of data disconnecting for minimum 3-4 times a month. Now company changed the plan without any prior intimation. Initially it was 40 gb free for a rental of rs 999+taxes but now they are providing only 5 gb for the same rental. Because of that billing is very high. Starting it was around 1143 not its is 9000 which is very heavy and creating mental torcher to me. Pl make it resolve asap.

Thanks
Panakj
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Sep 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
Reliance Communications Customer Care's response
Dear Pankaj,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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