[Resolved]  Reliance Communications — regarding due payment for already closed postpaid number [protected]

Website:

www.rcom.co.in

I had purchased a reliance wifi pod (Post-paid number [protected], relationship number :[protected]. On 29th april 2016, i had contacted customer care and requested to close my reliance number : [protected], as i do not want continue any reliance service.

I had contacted with mr. Maan tiwari and i told him that my next month bill will be start from 2nd may 2016, and i want close my number [protected] and its service. I do not want to pay anything more to reliance. He assured me that i will not have to pay any money and my number and its services will be closed till 2nd may 2016.

My service request number[protected].

Regarding this i had sent email on 2may, 2016 and 2nd june 2016 to reliance customer care,
Customercare,
[protected]@relianceada.com,
[protected]@relianceada.com

But i did not get any reply from reliance

Today i got a sms that "after repeated follow-up you have failed to pay rs. 115 caf[protected] apy today to avoid filing case at pune lokadalat court call irfan [protected] rcom"

I am feeling cheated as no one from reliance has taken responsibility to reply me or contact me and now i am getting such a sms.

I am attaching screenshot of email which i had sent to reliance. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number - [protected]/ [protected].