[Resolved]  Reliance Communications — regarding false promises and worst services

Address:Mumbai City, Maharashtra

Dear team,

I have received a call from the reliance executive and they have offered me a plan of 897 (Which includes four months of advance payment) including 6 gb of data per month and unlimited calling; hence considering my usage i have opted for the plan in july 2017.

However, here is the troubles which i am facing after activating the plan

i have received a bill of 1968.28 inr. If you check my previous records i was getting charged only 460 incl of service tax, however, after opting the plan which i was offered i was charged 1968 and i do not know how this is helpful for me (Because the person who called me he said that i will be able to save some billing amount).
after making several calls to the call centre; they never helped me although disconnection in line and rudeness, i have received from the call centre.
my lines were barred (Outgoing), without prior intimation; which is highly unacceptable.

Regards,
Prashant singh
+91 [protected]
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Sep 8, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Reliance Communications Customer Care's response
Dear Prashant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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