[Resolved] Reliance Communications — Regarding faulty billing

S@njuChopra

from Mumbai, Maharashtra

Address:

Durg, Chhattisgarh

Currently my reliance cdma no. [protected] is having plan rim to rim free, due to negligience at their end .my rim to rim free plan got deactivated upon complaint they activate same plan but didnt sort out billing issue arise due to their negligience as rim to rim call get charge as per normal tariff which soared my bill upto 1500 for month of june, my bill for may and july 400 respectively my.avg bill for one year around 300.I m attached to this subscriber for 8 year regularly paying bill on time.Today they stopped my outgoing as I requested them to correct bill.please sort out issue.Iam not able to attach excel file given by subscriber for itemised bill in which it is clearly visible

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May 22, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2015

Reliance Communications Customer Care's response Dear Sanju,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Aug 27, 2015

Updated by S@njuChopra Still not resolved incoming/outgoing both stopped

Dec 18, 2015

Updated by S@njuChopra Still not sort out, they are threatening to withdraw complaint in case of sort out