[Resolved]  Reliance Communications — Regarding outgoing call

Dear sir,

I have recharged on my no [protected] (Jaipur) of rs 501 and in this scheme i got free calling of 3 months (Std also). But from yesterday at 2 o'clock when i call to anybody it simply says that "this route is busy". When i call to customer care he says that some technical problem is there and it will be communicable very soon. But more than 24 hour passed and the problem remains same. I have called customer care too many times but there is no positive response came from that side.

Thanks
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Mar 31, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Reliance Communications Customer Care's response
Dear Shivam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Feb 28, 2017
Reliance Communications Customer Care's response
Dear Shivam,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
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