Reliance Communications — Regarding plan changed without initimation - unresolved since one month

Address:	Pune, Maharashtra, 411014
Website:	www.rcom.co.in

This complaint is unresolved since a month. I have made numerous calls and emails to reliance and haven't received any response till date!!

Reliance wipod/dongle number: [protected]

Today morning i have received a bill amount of rs. 4566.00 from reliance that is supposed to be paid by 16th august. While i believe that my current plan (Including taxes) is rs. 1494 per month for unlimited usage.

Firstly, i received numerous calls and smss from reliance for converting my current cdma connection to 4g. I did so by going to local reliance store and purchasing a sim. The connection was down for more than 15 days in the month of june. The dealer at reliance store told me that i just need to transfer from cdma to 4g with the help of a 4g sim (The guy took 30 rs. For that, while that was supposed to be free) and my plan will be same until further notice. He further added if the plan is going to be changed, i will be notified by rcom.

Consequent to aforementioned plan change without intimation, i won't be able to pay this much amount of bill because i was neither aware that the plan has been changed nor reliance intimated me through call/sms/email that my plan is going to be changed or has been changed.

I, therefore request you to kindly revise/prepare the bill accordingly.