[Resolved] Reliance Communications — regarding postpaid data card number closure | |||||
Dear madam/sir My name is t himavarsha, we the customer of reliance communication of lte no:[protected] in connection with the reliance dealer srinivas in chirala, as we already closed the account by paying the amount of rs.957/- to the dealer and asked him to close the number dated 30/12/2016. He took the amount and gave us the acknowledment receipt for sim closure. Even though not having any kind of services from your side after two months we got a mail regarding the bill amount of the closed sim which was closed by me through the dealer on 30/12/2016. An odd amount of 1700/- so. Then i contacted the dealer and i was shocked to hear that he did not close the sim but he is blaming me to check with the customer care people of reliance, then from that day im getting so much of calls and messages threatening me that "we will proceed with a legal action and all..."im repeatedly asking the dealer about this issue and he is telling me that just ignore the messages and calls from reliance people it is of no concern. But still today im getting this messages which this reliance people are torturing me with their calls too. Im having the receipt of the sim closure given by the dealer. Just go through it and resolve my issue as soon as possible or else i will proceed with a complaint of mental harrasement even though i paid the bill amount to this reliance. Thank you T himavarsha Contact no:[protected] Was this information helpful? | |||||
Aug 19, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Reliance Communications Customer Care's response Dear Himavarsha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
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