Reliance Communications — regarding ppe

Address:

New Delhi, Delhi, 110044

Dear sir,
My reliance no is : [protected] i received unique port code from reliance company when i port this number to other service provider always error is upc is not valid. This mobile is registered with my bank and other service and it is important for me. Secondly reliance customer care services is not working. Kindly help me how can i get my number again.