[Resolved]  Reliance Communications — Regarding refund of the money

Address:Patna, Bihar, 800023

Dear sir,
Myself kumar ranjan having the no [protected] had given my no for porting in airtel on 24th oct 2016, after that on 28 th of oct 2016, i visited kanke road, ranchi reliance outlet, where one of the ladies empoly was there, i asked her to kindly tell me the outsatnding amount of this no, she told me that around 60 rs was there, i didnt have to pay the money, after that i go from there, she transfer my no to any other person, after that in late night one of the empoly had inform that i am going to block the no, because your no had given to someone. (This is the major mistake had done by reliance outlet, kanke road, ranchi), after this my porting process was not processed due to this reason only,
Today i visited the outlet and i asked that after your mistake i have to purchase the sim at the cost of 100 rs, again i asked that y have to pay the outstanding amount whatever is there till porting because no blocking, outgoing baring is totally unauthorized without the customer concern,
I asked the person that kindly pay the outstanding amount agianst this no, but it only paying 100 rs but my total expenditure is 350 (250 till porting+ 100 rs sim purchased from patna)
He denied and tell (Go to consumer court, dekh lange tumhe jo karna hai kar lo)
Shamless job by reliance.
If y take action then well, after that i can move forward with this issue. My alternate no is [protected], [protected]., only contact on these given no
Thank you
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May 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2016
Reliance Communications Customer Care's response
Dear Kumud,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Dec 26, 2016
Reliance Communications Customer Care's response
Dear Kumud,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Jan 02, 2017
Updated by kumudranjan4050
totally wrong not any initiative had been taken, then how y resolve the issue, whatever is your concern just call me on my no [protected] and clarify it., otherwise y tell that reliance is doing cheating with the customer.then i put this matter to the consumer court. thank you
Complaint comments 

Comments

till not any initiative from reliance side.

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