[Resolved] Reliance Communications — regarding request to disconnect my no [protected] | |||
I had made a request to disconnect my above stated no. For following reasons. 1. I had given two years advance rent @ rs 11000/- per year scheme where unlimited calling and data is provided for a year, but in between these year my phone no. Was off many times, giving reason that i had used some value added services where as i had never subscribed for any value added service, as i was blackmailed to pay, i had no option but to pay as otherwise i would not be able to utilise my scheme o[censored]nlimited phone calls and data and i had made advance payment for a year. 2. Reliance communication sends 100 messages if even rs 50/- is due towards its client. My advance rent scheme ended 20-25 days back and there was no message from reliance communication and now reliance communication is asking me to pay rs. 4600/- for that 25 days by saying that you had oped for a scheme where monthly rent was rs. 3000/- per month for phone charges and balance amont is for data used. I have made several requests to disconnect my no. But to no avail. I am ready to pay @ 900 per month (Rs.11000/12) for the period of 25 days for which i have not paid them. I am worried that reliance communication will not disconnect my phone no. And will continue to charge me @ rs.3000/- monthly rental charges where as i had made several requests to disconnect my no. And settel the outstanding amont. Was this information helpful? | |||
Aug 26, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 23, 2017 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 25, 2017 Reliance Communications Customer Care's response Dear Customer, We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern. Regards, Reliance Communications | |||
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