[Resolved]  Reliance Communications — regarding special internet pack of 177

Address:Patna, Bihar

Sir, On approx 11th or 12th October 2014 i had recharged my number [protected] with special Internet pack through easy recharge of Rs177 as advertising all over *333 customer care number. After recharging i put my sim in my dongle and connected the interenet, it was only connected for 4-5 seconds after that it was disconnected and didn't connect ever. As i talked to the customer service executive, they told me that you have connected through dongle thats why your plan is lapsed. Can i know where the information regarding this special pack of Rs 177 showing that this plan is only for mobile users. and if it is not then give my plan back to my number as soon as possible otherwise i will take another high level action ragarding this. If you want to contact me my number is [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Abhi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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