[Resolved] Reliance Communications — Regarding termination request of my netconnect broadband [protected]

LijuMathew

from Hubli, Karnataka

Address:

600042

I have raised a request for termination of NETCONNECT Broadband [protected] in Oct 2015 through their Toll Free number as their service was very poor. Company said as per TRAI regulation it would take 15 days to terminate. My services were suspended from Dec 2015 though i was paying the bill inspite o[censored]pdating the billing department that i have asked for termination whenever they call me. But i was getting billed regularly. And I too keep paying it regularly. Am fed up of calling the toll free number and asking for termination. Till date it is not terminated. Very poor customer services, complex procedures putting the customer in pain. Am looking for getting refund from Dec 2015 as am not using the service and for the complex procedures they have for termination

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Liju,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Liju,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications