[Resolved] Reliance Communications — Regarding the Mobile Number Portability Problem in Reliance

ayush.shyam

from Delhi, Delhi

Address:

Gurgaon, Haryana

Hello Sir, My name is Ayush Chaudhary, I am a Software Engineer in Gurgaon. I use the MNP(Mobile Number Portability) feature to convert my mobile operator from IDEA to Reliance. According to TRAI (Telecom Regulatory Authority of India) the MNP procedure should be completed in 4 to 6 days max. But here around 20 days passes away but still my incoming and outgoing both calls are getting blocked. I already had money and official loss due to this issue because that was my official number. This shows the violation of TRAI guidelines. I was very upset because of this complex issue for me. Can you please ask reliance to solve my issue. My number for which i am facing this problem is : [protected] My current alternate number is : [protected]. Please help me out Sir

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Aug 14, 2020

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications