Address: | Nagpur, Maharashtra, 440013 | Website: | www.rcom.co.in |
I was having a Reliance Post Paid connection ( [protected]), whose Incoming & Outgoing facilities were bard in February-16, after several follow ups with customer care, in the month of April-16, reason was told that due to non payment of bill the connection was cut. I paid the full amount of bill of Rs 1832.80/- on 20.04.2016 although I had not used any of their services due to non functionality of the connection. The connection was not restored till 23.04.2016. Again after several follow ups with customer care, the connection was not restored. Every time I called in customer care, they used to launch the complaint only, with status of previous complaint showing pending. Finally after waiting for 2 more weeks, I stopped using the said number.
Now in September-16 company sent me a message on my alternate number to pay the outstanding rental otherwise stay present in Pune court.
Also upon more investigation, I found that the CDMA service has been stopped by the company due to their launch of 4G services, this case was not communicated by company.
The showroom from where the connection was purchased ( Nagpur City)has been closed/shifted, without any intimation, due to which I am unable to surrender the connection and have the deposit back.
I had purchased the connection in Nagpur city then why should I be present in Pune court ?? Was this information helpful? |
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"