[Resolved] Reliance Communications — Regarding wrong payment meant for full talk time without validity | |||
My mobile prepaid phone no. Is [protected]. After completion of a call on 4th May 2017, your flash message read, , '' main balance 6.557 val4.2.24. More at *367*# fFTT RC500 300, 130, 98. 105 tt21d. I am also a subscriber of Rs.93 pack so that I get calls at cheaper rates for 81 days per your scheme. So to augment my balance, and to get full talk time without validity, on 04.05.17 at07.47 p.m. I made a recharge of Rs.98/-, thinking that it is for unlimited validity. I thought Rs.105 only has validity of 21 days. Obviously, the message was misguiding. Can I now convert the same in to without validity? Whatever amount I have to pay to make it as unlimited validity till the balance is spent? Kindly help me as the recharge was done believing that it was for unlimited validity, as your message itself was confusing. Kindly help. Thank you. Was this information helpful? | |||
Jun 6, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. May 04, 2017 mohammedfarooq ali's response please make it fast...resolve the issue...m just not getting otp of watsapp only other netbanking and all m receiving
Verified Support May 05, 2017 Reliance Communications Customer Care's response Dear Mr. Fernandes, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 06, 2017 Reliance Communications Customer Care's response Dear Mr. Fernandes, For us to investigate further, kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
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In my sim [protected] watsapp verification code is not coming neither by sms nor by call...else sms's like net banking and all are coming so i contact with watsapp customer care there saying that my simis not receiving it..so humble request to you people to resolve this by tomorrow i have imp work with it
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