[Resolved] Reliance Communications — Regarding wrong recharge coupan information through customer care and website | |||
my no is [protected] had quried on 15th july to customer care through 198 regarding the free local unlimited calling on reliance no, as per his guidline he recoomend me Rs 118 recharge, then croseed checked it will work through out bihar and jharkahand and i also asked regarding rs 149 pack, but he recommended me for rs 118 recharge. next day 0n 16th of july i had rechaged my no through rs 118, after that i start calling on relince no, but it start deducting my balance around rs 16 and afterwards call was disconnected, afterwards i contact costomer care, they asked that 118 pack will not work in patna, it works only in begusarai, bhagalpur and muzafarpur.after listing these words i assumed that i was completely cheated through reliance company, providing me wrong information, they accepting their falt but they asked that he cant do anything, do as y want and complaint anywhere, after wards i completly shocked after listing these words, they have complete voice recording information, kindly make the action asa early as possible because as many people were cheated through such types of fraudism. kindly do the needfull action sa early as possible, my contact no is [protected] and myself is kumud ranjan, y can contact me for any type of query thank you Was this information helpful? | |||
Nov 12, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 21, 2015 Reliance Communications Customer Care's response Dear Kumud, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 24, 2015 Reliance Communications Customer Care's response Dear Kumud, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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