[Resolved]  Reliance Communications — Regarding wrong recharge coupan information through customer care and website

Address:

Patna, Bihar

Reliance Communications - Regarding wrong recharge coupan information through customer care and website 2 Reviews Add a Comment User kumud ranjan 007 on Jul 23, 2015 my no is [protected] had quried on 15th july to customer care through 198 regarding the free local unlimited calling on reliance no, as per his guidline he recoomend me Rs 118 recharge, then croseed checked it will work through out bihar and jharkahand and i also asked regarding rs 149 pack, but he recommended me for rs 118 recharge. next day 0n 16th of july i had rechaged my no through rs 118, after that i start calling on relince no, but it start deducting my balance around rs 16 and afterwards call was disconnected, afterwards i contact costomer care, they asked that 118 pack will not work in patna, it works only in begusarai, bhagalpur and muzafarpur.after listing these words i assumed that i was completely cheated through reliance company, providing me wrong information, they accepting their falt but they asked that he cant do anything, do as y want and complaint anywhere, after wards i completly shocked after listing these words, they have complete voice recording information, kindly make the action asa early as possible because as many people were cheated through such types of fraudism. kindly do the needfull action sa early as possible, my contact no is [protected] and myself is kumud ranjan, y can contact me for any type of query thank you. the information which had provided on his website are as follows PersonalBusinessAbout Usshop-onlineShop Reliance CommunicationsReliance Communications View & Pay Bill | Store Locator | Customer Care | MNP | Investor Relations Home 3G Prepaid MobileOverview Plans & Packs Instant Recharge How to Buy Mobile Number Portability Postpaid Mobile Devices Apps & Services Internet Home Phone Global Calling TV Recharge Vouchers Print CDMA GSM Select your CDMA location Top-up Voucher Special Tariff Voucher Plan Voucher One India One Rate Simply Reliance Plan Mobile Internet Pack Circle Name: Bihar Special Tariff Vouchers Recharge Type MRP Special Benefit Validity (Days) Admin Fees 118 UnLtd Local Reliance to Reliance & all other Local calls at 30p/min, Valid for 28 days 28 103.51 149 Local Unlimited Pack (Local R2R Unlimited FREE).Valid for 28 days 28 130.70 299 Unlimited Local/STD Reliance Calls + Daily 10 mins other local calls 30 266.11 399 Unlimited Reliance to Reliance Local & STD calls + 1000 Min Reliance to Other local call + 1GB data for 28 days 28 350.00 599 Unlimited Reliance to Reliance (Local/STD) free + 1000 Local Reliance to other network free minutes for 26 Days 26 525.44 898 Unl Reliance to Reliance Loc/STD calls+2000 Min Reliance to Other Loc/STD call for 26 days 26 787.72 949 Unlimited Local/STD Onnet Calls+3000 Local & STD offnet minutes+Unlimited Local/National SMS+Unlimited Data+Unlimited Incoming Roaming 28 832.46 2799 Unlimited Local/STD Onnet Calls+3000 Local & STD offnet minutes per month+Unlimited Local/National SMS+Unlimited Data 90 2455.26 4999 Unlimited Local/STD Reliance calls+3000 Local & STD offnet minutes per month