[Resolved] Reliance Communications — Regarding wrong settelment of amount

kumud ranjan 007

from patna, Bihar

Address:

Patna, Bihar

Myself kumud ranjan, mobile no [protected], had complained regarding wrong recharge coupan of rs 118 and rs 16, total amount rs 134, but reliance only returned me only rs 101, and left rs 33 had detained.
' my question is this why i bear that amount rs 33, it is totally fault of reliance, that was proved by me and they already aacepted that, i have the voice recording of that, they asked that service tax will be deducted, but why i bear that amount.
My big question is this why i suffer for that, amount. I have to get my money back rs 33. Otherwise i have to go for the consumer court with such less amount, becuse reliance is very big company, and people must know that how they are chaeting with customer.
Kindly reply me as early as possible, so that i have to go forward with this issue
Thank you

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Oct 23, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2015

Reliance Communications Customer Care's response Dear Kumud,

We do apologise for the inconvenience caused, we have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 04, 2015

Reliance Communications Customer Care's response Dear Kumud,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications