[Resolved] Reliance Communications — regularly mentally harassing me by reliance. now already have net plans but continuously deduct main balance. | |||
Myself shailesh verma, from raipur c. G. My reliance gsm no. [protected]. Continuously daily facing many problem by reliance gsm. Always main balance deduct without reason, some time no. Barred without my information or complaint. Now again they regular deduct my main balance when i connect mobile data. I already have net plans. I got special offer message on july 27, 2017 Rs. 93 pack daily 1gb/day data for 56 days. I have a message received by reliance. I recharge it on 27 july, 2017. Regular they deduct my balance last 2-3 days. But now they deduct my main balance for the avg of net surfing. That was too disappointing. Whenever trying to call customer care 198 / [protected] never connect to executive. So where i can register my complaint. For call not connected to customer care, continuously i rise complaint but this matter are also not resolved. Was this information helpful? | |||
Oct 8, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 Reliance Communications Customer Care's response Dear Shailesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 28, 2017 Reliance Communications Customer Care's response Dear Shailesh, Your issue has been addressed now. Let us know if there is anything else we can help you with. Please feel free to contact us for any concerns in future. Thank you ! Regards, Reliance Communications | |||
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