[Resolved]  Reliance Communications — regularly mentally harassing me by reliance. now already have net plans but continuously deduct main balance.

Address:492001

Myself shailesh verma, from raipur c. G.
My reliance gsm no. [protected].
Continuously daily facing many problem by reliance gsm. Always main balance deduct without reason, some time no. Barred without my information or complaint. Now again they regular deduct my main balance when i connect mobile data.
I already have net plans. I got special offer message on july 27, 2017
Rs. 93 pack daily 1gb/day data for 56 days. I have a message received by reliance.
I recharge it on 27 july, 2017. Regular they deduct my balance last 2-3 days.
But now they deduct my main balance for the avg of net surfing.
That was too disappointing.
Whenever trying to call customer care 198 / [protected] never connect to executive. So where i can register my complaint.
For call not connected to customer care, continuously i rise complaint but this matter are also not resolved.
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Reliance Communications Customer Care's response
Dear Shailesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 28, 2017
Reliance Communications Customer Care's response
Dear Shailesh,

Your issue has been addressed now. Let us know if there is anything else we can help you with. Please feel free to contact us for any concerns in future. Thank you !

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information