[Resolved] Reliance Communications — Reissue of postpaid sim to employee using that sim since 10 years

RanganathMK

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560020
Website:	[email protected]

Dear Sir, I was an employee in Deepak Cables India ltd., in Bangalore since 18 years. I was alloted a postpaid sim & instrument from our company bearing Reliance Number [protected]. Now our company is closing some projects and even I left the company, a year ago. So the company is surrendered all its post paid reliance sims yesterday by clearing all outstanding balance also. Now my request is to issue the above said number ([protected]) to me. When I inquired in an outlet on K.G.Road, Bangalore, they are demanding Rs.400/- to issue the same sim prepaid. Is it true? As I was using our company's sim number ([protected]) as a reliable customer of you, why you are charging so much? It is not at all a fancy number too. Please clarify, why you are charging so high?
Thanking you,
Reliance customer

Was this information helpful?

No (0)

Yes (0)

May 27, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

Reliance Communications Customer Care's response Dear Ranganath,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Apr 25, 2017

Reliance Communications Customer Care's response Dear Ranganath,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications