Reliance Communications — Reliance 246 3G Plan

Address:

Thane, Maharashtra

Hi my name is Shashikant Nirmnal, i am using Reliance 3G services from couple of months, On 22 Jan 2015 i recharged my account with Reliance 3G 246 plan which has a benefit of 2GB 3G services but when I recharged my account i only received 1GB so i called reliance customer care by dialling 198 and got hold of Mr Indrajeet and he transfered the call to his senior and i talked to a lady and in return she told me that they will credit the remaining 1GB in next 48hours hence i trusted her and i was out of town after coming back i checked my balance and foung there was no credit done hence i called customer care on 29 Jan 2015 and talked to Mahesh and he transfered the call to his senior and told me that they dont keep record for more than three days and he told me that i should have called Relkiance the same day mi informed him that i called Relianbce the same day and Reliance assured me that they will credit the remaining 1GB after 48hours, now the senior said that he cannot do anything as they dont keep record and i have to deal with only 1GB and i will not get the remaining 1GB, kindly check the details i havent received the remaining 1GB and i have paid for 2GB 3G plan ie rs246, my number is [protected] the same card inwhich recharge was done. Name : Shashikant Nirmal Ph # [protected] Kindly look in to this