[Resolved]  Reliance Communications — Reliance 4G connection is not terminated since OCT 2016 after request given

Address:	411019
Website:	www.rcom.co.in/Rcom/personal/4G

Hello,
In Oct 2016, I have raised Request ID[protected] to termination of my connection . I have received call for confirmation of termination. The bill is generated for Oct month which has been paid .
Then, I have received bill for month of Nov 2016 for whole month. I have contacted the customer care to resolve the issue. They have given me new Request ID [protected]. Once again reliance team is contact me for complaint.
At Jan 2017 end, I have got call from no. [protected] for bill payment. I have given the both request no. of termination of connection. I ask them question why my connection is not closed? Also, I have not used the connection after approx..20th Oct 2016
I have started receiving mail for demand notice cum intimation letter from reliance. In mail they have given me the phone no. [protected] & email address adv.[protected]@reliancecollection.co.in.
Also I sent mails to adv.[protected]@reliancecollection.co.in, rcomappellateauthority.[protected]@relianceada.com, rcom.[protected]@relianceebill.com, rcomnodalofficer.[protected]@relianceada.com, [protected]@relianceada.comregarding the same.
I didn’t get any response.

Interesting fact is phone no. [protected] & email address adv.[protected]@reliancecollection.co.in are not working. Phone is ringing & nobody attains call. & Also, I tried to mail but it is also failed.
As per mail of reliance
For any Queries please contact On: "adv.[protected]@reliancecollection.co.in" or Call on +91 [protected] for further information."

When I tried replying the mail to "adv.[protected]@reliancecollection.co.in", the mail got bounced saying address not found.

Now I am receiving daily messages and phone calls from Reliance collection persons asking to pay the bill.

Pathetic service. When someone is trying to pay his dues and close the connection still he is facing all this.

A kind request to help me out of this situation.

Thanks & Regards,
Amit
Reliance Service Number [protected]