[Resolved]  Reliance Communications — Reliance 4g uninformed tariff change - high bill, cheating customers

Address:	Chennai, Tamil Nadu, 600044
Website:	rcom.co.in

I've been using reliance data card for 1yr my plan is 999 40gb.
Last month reliance people called me and said about the 4g upgrade and asked me to purchase 4g device. I enquired about the plan they said it's the same tariff only the service is upgrading to 4g.
And they said if i upgrade i would get 10gb data as early offer.
After so many calls they convinced me to purchase.
I trusted and ordered it for 890rs i got the device and 4g sim.
On 7th aug 2016 reliance roll out 4g in my area and i got message about this. I was using for about 1 week, then the speed came down, i called the customer care and enquired.
Then only they are informing me that the tariff has changed and my plan is 3gb for 700rs.
And i shouted at them and asked for disconnection.

When i got the bill for that month i was shocked, they gave me a bill for 3900rs.
My usage was around 13gb and after that it went to the fup speed.
I got 10gb offer data +3gb data 13gb
And they gave me a bill for 3900rs.
This is totally cheating by reliance. Never buy reliance its full of fraud.
I didn't get a single call, sms or even mail about the change in tariff.

Convincing customers to purchase your product and changing tariffs without the knowledge of customers and sending high bills. This is called cheating customers. No 1 cheating network reliance communication.

My data card no [protected]
Mail [protected]@live.com