Reliance Communications — reliance bill

Address:

Visakhapatnam, Andhra Pradesh

modem no:[protected] i have already talked to your employee to disconnect my modem as i have got a large amount of bill in november.He has asked me every particular and i have answered it he told that my modem will be automatically disconnected with in a week but i have got a bill of 1120 rs for this month.i have visited your reliance office in visakhapatnam but one of your members told me that they are not there.After i have talked to your employee i have checked and my modem didn't connect i have realized that my broad band is disconnected.But today i have got a bill of 1120 rs i didn't understand it.I have already asked your employee on phone whether there is any need to pay extra amount he has told me that there is no need to pay a penny.Now i have been told by your visakhapatnam employee that i need to pay 560/- as mine is postpaid and he has also told me that whether you use it or not bill will be generated for postpaid.Now i didn't get this when i have already spoke to your chennai employee regarding my broadband why am i again getting the bill.Being a student how can i pay that much amount of money and why should i?