Reliance Communications — Reliance broadand down since 3 weeks and no proper response

Address:

Chennai, Tamil Nadu

My name is Mohammed Faiz, Chennai, Tamilnadu.I am using two separate Reliance broadband lines[protected] and[protected], one is metro and another is Adsl. Metro line[protected] stopped working since May 30th 2014 registered with complaint nos.CNM[protected] /[protected] /[protected]. These Reliance local technical cheats keeps on closing the complaints till now.My second line[protected] stopped working from 6th June 2014 registered with complaints nos CNM[protected] / 9th june[protected] / 10th June[protected] / [protected] /[protected].Even today morning after waiting for more than 30 minutes, i got line to customer care and they again said the issue has been cleared and the complaint has been closed.Though number of complaints has been registered. The Authorities of reliance are reluctant to take necessary actions for resolving the issue. Its been three weeks now still the pathetic fools are saying the problem will be rectified.I need immediate attention and my problem to be cleared immediately. I need to know whether Reliance communications are capable of resolving this issue or not. I need to know them immediately because i have look for alternative service providers.