[Resolved] Reliance Communications — Reliance broadband

Neraj Arora

from Pune, Maharashtra

Address:	Jaipur, Rajasthan, 302004
Website:	Reliance Communications

My i'd no. Was[protected].
I made an advance payment for 6 months and hardly use the service for 1 month as the reliance broadband is no more in our area.
From last 2 months the terminated the plan.
I ll request you to refund my amount for the period that i haven't used as i paid for 6 months in advnce

Even nobody replies to my email from reliance..
Thanks,
Neeraj arora

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Jun 29, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 28, 2017

Reliance Communications Customer Care's response Dear Neeraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 29, 2017

Reliance Communications Customer Care's response Dear Neeraj,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

May 30, 2017

Updated by Neraj Arora My problem is not yet fully resolved .
They told me that the refund will take some time but there is no request for the waiver under that.
Even my connection was not working from mid of Feb to April 4 termination date ..
The executive told me to mark Email .
I did it twice yesterday still no reply.
My complaint no. Was[protected] .
Please provide the waiver as well and kindly respond back to the email