[Resolved]  Reliance Communications — Reliance broadband

Address:	New Delhi, Delhi, 110019
Website:	rcom.co.in

Hi I have been using your broadband service for almost 7 years and whenever the internet service stops it takes at-least 10 days to fix and due to the bad behaviour of the local team that fixes the complaint I have decided to surrender my connection this time details of the scenario.

Internet stopped working on 15/june/2017
complaint registered on 16/junr/2017 complaint no:[protected]
on repeated follow ups and calls to local team and customer care i decided to close my connection on 20/june/2017 with complaint Id:25727536

The complaint for closure of the account was closed automatically without any confirmation.

When I called again to customer service on 01/july/2017 they told me that the complaint was closed as I confirmed to continue with the services, however to my surprise I never received any call. they are saying they have called on my registered mobile no([protected]). which is inactive for a long time you may try calling on this no and it says please check the no you have dailed I wonder how did they manage to call that no to take conformation.
Hense I have filed a fresh complaint This time with complaint no[protected] giving my existing no for contact.

Really a pathetic experience for a customer you used your service for 7 years

I am uploading Images of the compaint numbers I have filed in past few months.