[Resolved] Reliance Communications — Reliance broadband keep registering complaint even after paying final bill

Sudhir Nani

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560016

Reliance broadband keep registering complaint even after i have paid final complete bill.

I have paid final complete bill and asked reliance to close my connection, even though they keep filing cases against me.

I have paid final bill and requested the reliance outlet to close my connection a year and half later, i received a call again saying she is an advocate and reliance has filed a case on me for not paying the bill, if i did not pay my bill by end of that day they are going to submit the case to court.

I had to hurry back to reliance outlet and had many calls with reliance employees final they found i have paid complete about and said to lawyer to close my case.

Again 2 days back i received a call claiming she is advocate and asked to pay the bill of again, i have told i paid complete bill but she is not listing to me. This is effecting me psychologically.

Please help me in resolving this case.

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May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Dec 08, 2016

kandhi's response Dear Sir/ Medam I want to port my reliance number but not message recd and called to reliance care she is talk to for recd of 20 days

Verified Support

Dec 15, 2016

Reliance Communications Customer Care's response Dear Sudhir,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Dec 19, 2016

Updated by Sudhir Nani I tried the link "http://bit.ly/1cmd6ds" and I received a call from customer care, but the "Reliance customer care employee" did not had full details, I have requested "Reliance customer care employee" to forward the case to senior employee so that I can get resolution of this issue, but "Reliance customer care employee" keeps repeating he cannot forward the call and finally he disconnected the call without any final resolution.

After paying final bill I have requested multiple times to reliance outlet employee to please terminate the connection and not to reopen.

Please forward this case to any senior employee who will have details of my full reliance broadband usage after the final bill after "14-March-2016", so that I can prove that I have not aware my connection was activated after telling "reliance outlet employee" multiple times to close my connection.

Without my awareness connection was activated and asking me to pay the bill for what I have not used . Please forward this case to any senior employee to resolve this issue at earliest .

Thanks

Dec 26, 2016

Updated by Sudhir Nani My issue is not resolved still, can you please help me to get proper resolution on this

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Comments

[email protected]

from Bengaluru, Karnataka

Hi Team,

I need to discontinue the usage of [protected]. Please help me in terminating the same.

Please let me know if you require any other details.

Regards,
Megha

kandhi

from Delhi, Delhi

Dear Sir/Medam

I want port my mobile no but not recd message of porting code
I call to customer care but they will be giving in 20 dyas.

Thanks & regards
Kandhi
[protected]