Reliance Communications — Reliance broadband not working for more than a month

Address:

New Delhi, Delhi

I am a reliance broadband user from new Delhi with subscriber id[protected] is not able to use your Internet service for more than a month's time.I contacted your customer and your appellate authority many times but
was given the same excuse about some payment issue of EDM server's owner. They assured me to resolve the problem as soon as possible but still in vain.Please try to resolve this issue as many of my research project are stuck due to non-connectivity.
I also gave a option to your technical team to change to a new edm but they did not agree to it.Please resolve this issue.

With Regards.
Yours faithfully
Reliance user
Mob.[protected]