[Resolved]  Reliance Communications — Reliance broadband not working since 5 days

Address:	Chandigarh, Punjab, 160020
Website:	reliancebroadband.com

It has been 5 days since my broadband connection is not working. Same issues have been faced in the last 2 months as well when the connection was not working for 15 days every month. It seems to be more like habit of connection not working for 15 days every month. Upon calling your call center commitment is given to resolve the issue within 24 hrs but neither the issue is resolved and nor any update is provided, moreover upon calling again they tell that the complain is resolved at our end. I simply don't understand that without cross checking with the client how can you close the query and update it as resolved. Moreover you send the bill for the whole month when your connection is not working 15 days a month. This is the third consecutive month with the same issue. I am not going a pay a single penny for the days the connection is not working. Kindly resolve the issue and get back with an update.