[Resolved]  Reliance Communications — Reliance broadband not working since last 30 days

Address:Lucknow, Uttar Pradesh, 226024

Internet not working for the last 31 days. Lodged several complaints with customer care. All I got was a call from Reliance customer care assuring speedy redressal but the problem is still not resolved.

I have contacted appellate authority as well but they did not reply to my email. Tried calling them but they are not picking up. Abysmal service by Reliance

Reliance complaint id:[protected]
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May 27, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Reliance Communications Customer Care's response
Dear Amaan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 25, 2017
Reliance Communications Customer Care's response
Dear Amaan,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Apr 25, 2017
Updated by Amaan Rizwan
Only talk, no action. You folks are "working on it" for the last 34 days.

Tell your imbecile customer care execs to stop annoying me with their hollow assurances call. All they do is keep calling me and assuring speedy redressal without promising a time frame.

Such incomptent bunch of employees.
Complaint comments 

Comments

@Reliance

Only talk, no action. You folks are "working on it" for the last 34 days.

Tell your imbecile customer care execs to stop annoying me with their hollow assurances call. All they do is keep calling me and assuring speedy redressal without promising a time frame.

Such incomptent bunch of employees of Reliance.

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