[Resolved]  Reliance Communications — reliance

I have recharged with amount 70 on 16th august in my no. [protected] and got 56 rupees as talk time but the reliance had deducted 30 rupees from my main balance in the name of vas this is so horrifying you can't harass any customer like this and this is against the customer policy, i have tried to complain on 198 but the customer executive be-fooled me. I hereby inform you to re credit my account balance otherwise i would be bound to take some severe steps.
Thanks.

Currently customre care has approached me and saying they will recredit the balance in my bank account, but why so if they deducted from my main balance then why will they credit on my bank account if any onw don't want to give account or if he don't have any account then what will he do? Totally unsatisfied with the customer response he talk with so rude mannner, and he had forced me to do complaint wherever i can because he said he will call again so i am bound to complaint to higher authority till my problem will not be resolved.