Reliance Communications — Reliance cheating

Address:

600005

Dear consumer complaints,

I am from chennai and i have been using reliance pro 3 data card for about 1.5 years, as of june reliance forced me to buy their 4g wipod for 899 and the showroom manager as well as their customer care rep told that the plan will never change and i can continue 40gb for 999.

However this morning the wipod got disconnected and the automated voice is saying that my unbilled amount is 2, 800 i got shocked and i went to thier show room, the manager asked to call the customer service number but reliance[protected] is not letting to speak with a representative.

Because reliance told me (Show room manager as well as reliance customer care executive) that plan will never change, i bought the wipod since they promised me that for existing users plan will never change.

I have all the call recording for the same, why reliance is doing this kind of cheating, i need a response from reliance and so my plan 40gb for 999 should remain the same.

Therefore please forward this complaint to reliance, thank you very much

Riyaz