[Resolved]  Reliance Communications — Reliance Communication worst service and customer care

Hi, i have applied on 25 march 2017 for pre to post migration via Rcom website,
paid online Rs300 as security deposit, Got the Order No ORDS58146275, For which i was delivered new sim after 4-5 days by the reliance representative Mr Rama(Cell No [protected]) who also collected my documents and taken the signatures on the CAF, He asked to insert the new sim and to call 59059 for TWP after receiving the conformation sms, But after receiving the sms when i inserted the new sim there is no network, for which i call called and compliant, First they asked to visit nearest reliance store, when i visited the reliance store they say they cannot support as this was done online and we cannot do any thing and asked to take support online, after which i again called the customer service[protected] / 3222222, every time a new executive picks up the call and again i have to explain the same thing, they just keep promising that issue will be resolved in a day or 2, but its already been almost to two months, there is no action from there side and my out going on the previous sim is also barred since i applied for pre to post i am not able to make any calls from that number, Its been a very embarrassing situation, I don't know how such a big company is running when they cant even do they job properly, Is giving problems and making the customers suffer Reliance policy, Are they hiring Dumb Heads who don't know they job, Is there any escalation on this, Sir(Reliance) if you cannot resolve such small issues even after some much time, plz shut the company, plz don't fool people and take away there money.