[Resolved]  Reliance Communications — Reliance Communications : Amount charged for vas techzone sms

Address:Bangalore, Karnataka

My Number is [protected] and i am with Reliance service provider for long time. Since 07-Dec-2013 onwards amount getting charged for vas techzone sms, which i never activated. My balance was 119.45 and every day INR 5/- or INR 10/- getting deducted from my balance. AS of now, i am deducted with INR 50/-. I want this to be refunded and also need some action to be taken on the service provider as they are cheating public. With out user's permission, they are deducting amount on daily basis. They (Reliance Communications) should help users by providing quick solution to stop this happen and to reduce further damage to the customer. Kindly help in escalating this. Thank you.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Thanks for your confirmation. But why do this happen always with Reliance?? You can not loot customers like this.
Hope to speak to you soon on this. Thanks.
Hi,

Even after raising the complaint, I am still getting charged on this "VAS Techzone SMS S". What is this all about first of all? Can you please ring me up and help me to clarify on these charges?? Now I am in short of the amount and I am really really worried on recharging any more on this number "[protected]".

Can some one from reliance customer care ring me on my issue?
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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