[Resolved]  Reliance Communications — Reliance Communications - No backup UPS for servers in coimbatore

Address:Coimbatore, Tamil Nadu

Original post on nov 22nd 2013 i am surprised that reliance doesnt have backup ups for their servers in coimbatore. So whenever there is a power outage the broadband wont work. I called them regarding this 3 months before and they said that they escalated the issue but till now its not fixed. With the power cuts going on at the moment in coimbatore using broadband when we need most is not possible. So now we have to plan and use the broadband according to the power cut intervals but still paying for the full month usage which is not fair as per day the power cut normally ranges from 5 to 6 hrs. please invest some money in the basic infrastructure and make the customers happy.I am going to wait and see how long its gonna take for them to fix this issue.will keep posted with the progress. Latest update: 4 Months completed and still its not resolved.When u guys gonna put backup ups for ur servers. ur net is so unreliable without backup ups because of this frequent power cut. i even submitted my details on the link u guys gave http://on.fb.me/18AVldn on nov 25th2013 but still no progress.
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,


Kindly submit your details at this link: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.


Regards,
Reliance Communications
whats the use? i am not the only one who got affected by this issue its the whole area. Its a general issue and i hv already submitted my details in dat link. Anyway i know that this is as far as it gets and it wont be fixed.

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