[Resolved]  Reliance Communications — Reliance datacard post paid no :[protected]

Address:	600049
Website:	reliance.com

Hi Mr/Mrs,
Look at the trailing mail, I have had been continuously intimating Your customer care and payment collection department to waive Off the bill charges during period when service is not worked either partly/completely due to immigration of service from CDMA to 4G, I am clearing you that immigration is not part of PLAN which I never agreed and you never spoke Off, the loss or connectivity issues has to bear by service provider.Although I agreed to pay the bill amount after WAIVER so far no concrete response or any reply from your concerned.Instead you are sending/threatening through messages that won't do any thing. I am ready to pay the charges for service you provided but excluding the period of connectivity issues created by you.

Also I have spoke to more than 20 representative through customer care and RELIANCE store .Everyone is rhetoric not providing solution.

One of worst SERVICE I ever faced.
Kindly do check my data usage . Apply necessary charges.. I stress you I can pay the charges only after WAIVER the reason being I mailed to close my connection on 22.07.16 again in August 4/5/8. But the request is considered only August 20. But again you need 15 days for formalities for complete disconnection which is not accepted by any means. Send me the final bill and Close the connection..

Send the data usage of my no for last 3 months.kindly try to close the issue.

I hope you contact either this mail Id or mobile no.

Regards
INFANT JESUS J

From:
Date: 21 Jul 2016 17:06
Subject: Issue on Data card
To:
Cc:

Hi,
I bought RELIANCE DATACARD connection:[protected] just 2-3 months before of Rs. 2300(device cost).
But now as you shifted your services to 4G, My device internet is not working for past 6-8 weeks, though i tried several time to contact customer care but i couldn't reach. I paid my dues till date even for the period which data is not working.
I came to know that CDMA service will be closed permanently it need 4G device (device cost Rs.3000) to continue usage.
I Can't bear that huge amount to continue this service.
If device is supplied by you i will continue, or kindly waive off the payment i paid for device non-working period and close my connection, so that i could offer some other service.

Please address the grievance as i am paying without getting any service.

Regards,

Infant Jesus J