[Resolved]  Reliance Communications — Reliance dongle bill and mental harassment

Address:	Thane, Maharashtra, 401208
Website:	www.rcom.co.in/Rcom/personal/home/index.html

I had this reliance internet dongle #[protected] which was used until earlier in 2016. We sent an email intimation to the reliance customer care that i would like to discontinue this number to which we obviously did not receive a acknowledgement on. Later we received a bill even after asking them to discontinue this number, i sent them a written communication back stating we have informed them that we would like to discontinue the services for this no. I thought after informing them this matter would have been solved but due to their laid back attitude it wasn't. I thereafter received a bill of Rs. 3071/- . I decided not to pay not because i had used their services but because i had not used their services and had sent them a written email to discontinue the number. I thereafter received a legal notice from Shadab Perzade stating that they will file a legal complain in court against me for not paying the bill. Which is even more ridiculous since i have clearly informed them with a written communication that the services needs to be discontinued. Its suprising if they charged me for early months of 2016 why didnt they charge me thereafter. It clearly states the lack of communication that reliance would like to have with customers. If Reliance does not have efficent team to initiate action for the customers request, it is not the fault of the customer and the customer should not be put under mental stress. The so called Legal executive or lawyers that they call them are not even civil and should be firstly thought the law of how to speak to a lady. I would request the consumer court to take strict action action against such service providers who think of making money only by cheating customers. Its like Big Name.. Big talk!!!