[Resolved]  Reliance Communications — Reliance executives selling sim by providing incorrect information to customers

Address:	110081
Website:	reliance

My name is lalit rana and i came to kno about the offer on reliance sim so wanted to get a new sim, so I contacted the customer care and an executive came to my house to give the sim. he was illiterate as the voucher for Rs 300/- was filled by me and he told me that if I want to take a new no. or if I want to port my current no both can be done by the same sim, so i thought to port it so I sent a request for porting to my current service provider that day. next day i thought that I should instead get a new no. which I will use only for my family and close friends, so I resent a request for non porting and I called up reliance executives to give me a new no. they told me that u will get it after verification. next day as i was in a meeting and could not receive the call from the guy who had come for verification, in the evening i get a call stating that your request was rejected as verification process is incomplete. so I told them to come today and give me the no. also then she told that you have to port ur no. you will not get a new no. then I called the person who gave me the sim he also refused. I called the cust. care and there she told me to get the verification and then she will see. I am really dissapointed as these guys are just trying to sell the sim and get their cut by unfair means which is not right. kindly look into this matter seriously and refund my money if you cannot provide me a new no. or I will take this matter to higher authorities and also consumer court if need arises