[Resolved] Reliance Communications — Reliance forcing to take 4G sim | |||||
Hi I am Sameer having post paid mobile no [protected] which I have been using for almost 10 years now. For the past few days I was getting calls from reliance for converting this number to 4G for which I denied and stopped taking calls with this regard. Today I received a msg stating your 4G migration request is now initiated and please insert your new 4G sim. After a few hours there were no signals in my mobile. My point is how can any company force you to opt something which a customer doesn't want. I called up customer care from other reliance number and as expected they said that I had given migration request. I told the guy to tell me as to how the request came through. He said we don't have that option to see. I explained him that I have not given any request and this is the number from Delhi circle and I am in Hyderabad now and the number is on roaming. Again same flat reply sir we don't have that option to give you sim from Hyderabad. They expect to leave all my work here and go all the way to Delhi for the sim??????? I said that if you don't have any option then why the hell have you blocked the sim. I had given portability request and documents a couple of months back to change the circle from Delhi to Hyderabad which didn't happen. Reliance office charged me Rs 300 for the same but of no use. This is pure stupidity from reliance end and for sure they would loose a post paid customer. This company has become so pathetic and number one cheater. Their executives have no brain what so ever and they don't even know how to speak to a 10 years old customer. Sameer Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Apr 01, 2017 Reliance Communications Customer Care's response Dear Sameer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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