[Resolved]  Reliance Communications — Reliance GSM Balance deduction

Address:

Thane, Maharashtra

Hello, On 29th Oct balance from my reliance GSM card (number- [protected])was deducted by 57RS. I got a message that MBBP57_3G pack is activated on my number. I had never requested for such service so i contacted reliance customer care regarding this. They told me that you have activated RS 57 3G pack on your number which gives you Rs47 talk time and 50MB data usage. but after checking data balances and talk time in my account they also told me that i have not received the benefits of this pack to my account due to some "Technical Problem". They register a complaint against this (complaint number :[protected] after 3 days i got a replay that required benifits cannot be given as no such recharge is done by me. Till data nither they have given me RS57 which got deducted nor the data and talk time benifits. They only deducted RS 57 from my balance. Also i tried to contact reliance customer care regarding this but they did not provide me any surety that i will get the required benefits which i deserved after my balance deduction.They just told me that they cannot refund my balance back.