[Resolved]  Reliance Communications — Reliance GSM SIM - Route & Network Busy - Unlimited Calling Plan

Address:

560008

Hi Hopeless Reliance Telecommunication Head,

Name: Yeshurathnam
Contact Number : [protected]
This is to inform you that, I (Yeshurathnam Naidu) recharged my phone worth Rs.501 (Unlimited Local & STD calls). However, The calls were not going to 99% of the phone numbers (Error is : Route & Network Busy). This error is occurred everytime (doesn't matter day or night).

I have called customer care multiple times but they are such a hopeless people as compare to any other customer service. They do not have any common sense and no customer care skills. I called them and told about the issue with calling. They said, they can not help with it and they have no idea how long does it going to take to resolve the issue.
I have asked them to refund my money, and also asked them keep me posted once the issue is resolved But they said, they can not provide service and also can not refund my money back. (Such a hopeless guys). I have indeed asked them to connect me to manager but they didn't do it.

When I told the same to customer care person, He said to go ahead and do it.I am surprised to hear that kind of response to reliance customer executive.Low quality service and low quality people.

Mr.Ambani fooled customer offering unlimited packages like this. Over promised and under delivered. If my issue is not resolved immediately then I will have to go to consumer court for the further actions.

Such a horrible service and people. I am going to file a case against Reliance if my issue is not resolved immediately.

Thanks,
Regards,
Yeshurathnam