[Resolved]  Reliance Communications — Reliance gsm unable to get otp on my reliance gsm mobile number

Dear sir,

I am a reliance customer and using reliance gsm number [protected] .
This number is registered in my Aadhar and bank account . I am unable to do
Any transaction for last one month, because whenever i make payment
Using net banking, otp is not coming on my registered number. Moreover, i am not able to download or e-verify my aadhar card either. Due to this, i am facing a lot of problem . Whenever i call reliance customer care, they tell
me that is not the fault of our side . I discussed this with the bank and they told me that is not our issue an i am getting otp on my other mobile number registered with another bank account of the bank. You can contact me on alternate contact number [protected] as well if needed.

Hope you understand my problem and sort out soon.

With best regards,
Amit Goyal
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Jan 2, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Reliance Communications Customer Care's response
Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

I have Reliance Communications Number. After demonitization, I wanted to do to online services; but all of them generate One Time Password (OTP). Unfortunately I use Reliance Communications sim card. I get OTP after 72 hours which are supposed to come within 30 seconds. The range was full.
This is the worst experience ever. DO NOT use Reliance things even if they are for free.

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